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Client Comments

Comments From Our Clients

In answer to many requests for feedback on our service and our resorts
we have added these comments from our returning guests.

From Francois and Faith Corbeil who spent 12 nights with their children at Goblin Hill Villas

Hi Bob and Susan,
Just wanted to drop you a note about our stay at Goblin Hill and the Port Antonio area. We made the correct decision about Portie , the area was exactly what we wanted and anticipated ! It is so beautiful , lush and incredible ! We really enjoyed Goblin Hill, the entire staff was great, they loved the children , chopping coconuts for them , stopping to watch them swim etc.
Joan our housekeeper was the salt of the earth , amazing lady , not to mention her cooking ! It truly was an experience not just a vacation , we simply loved the area and the people . we had NO hassles whatsoever , none at all . We would walk with the kids from G.H. to San San and even on to Frenchmans ( the free entry beach is not with San San , now it is with Frenchmans and they offer a free shuttle as a result .)
If you would like to ask me any questions please feel free , once again thank you .
P.S. the only snafu came at checkout and the misunderstanding with the tip . We had understood it was included (service charge ) and still intended to give her $30.00 to $50.00 U.S. but pamphlets stated for 12 nights it was around 225.00, eeeeek !!! We were confused and felt guilty and could only afford to leave her $100.00 U.S. I had brought gifts etc . But we do intend to return so clarification with that would be great , I believe they stated in their pamphlets 10% of total bill .
Thanx guys !!!!

I hope people read your comments about this property and it's benefits as it really makes for a wonderful vacation. The 10% tip suggestion on their brochures is just that (a suggestion). This kind of extra as in your case would be quite excessive and you are not at all obligated to make a tip of this size. As the service is so good I'm sure that a generous tip is not undeserved.
Bob and Susan

From Phameca and Almustafa Campbell who spent their honeymoon at Goblin Hill Villas

Hello Bob and Susan.
Its Phameca again. We both made it back to the states with no customs or INS incidents so I would like to take this time to let you know how much we appreciated all your help. We had a wonderful time.
Goblin Hill was more than I expected. Our housekeeper Sandra was such a pleasure and was also very helpful in helping me adjust to a foreign country. Our honeymoon was so nice, we didn't want to leave. Everyone at Goblin Hill went over and beyond their titles to ensure that our stay was a pleasant one. So much so that they almost seemed sad that we did not mention earlier to them that we were Newlyweds on our honeymoon (they wanted to do something extra special for us). All that they had done was more than enough even without them knowing that. The amount that we spent for the villa, could not compare to the service we received. But don't change the rates..we like them just fine :=)
We look forward to making plans for next year, when we will bring some of my family with us, for Jamaica's Independence Day.
So until then..I will say thank you to you and Susan and it has truly been a pleasure.
Thank you for everything.

These comment just made our day! Thanks for sharing! - Bob and Susan

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